Maintenance and support

When something breaks, someone answers

Nobody has updated the site since it launched, the plugins go out of date, and the day it goes down you don't know who to call. A store that's down on a Saturday means sales that don't come back.

Usual timeline: Set up in 48 hours · From $65.000/month + VAT

01Sound familiar?

If any of these sound familiar, let's talk.

01

“Nobody has updated the site since it went live.”

02

“The form stopped working and it took you weeks to find out.”

03

“You're not sure a backup even exists.”

04

“Every small change turns into a new quote.”

02Before and after

What changes in your day to day.

TodayWith Tecnitech

You find out the site is down because a customer tells you.

We get the alert within minutes and fix it.

Outdated plugins and versions.

Monthly updates, tested first in a staging environment.

Backups nobody ever checked.

Daily backups that we test-restore every quarter.

Small changes quoted one by one.

Content changes included in the fee.

03What's included

What's in the price.

From $65.000/month + VAT. If you need something that isn't on this list, we'll tell you before quoting it.

01

Updates and security patches every month

02

Daily backups, checked to make sure they can be restored

03

Instant alert if your site goes down

04

Content changes included every month

05

A one-page report with speed and visitors

06

Support by WhatsApp and email

04Process and timeline

Usual timeline: Set up in 48 hours.

01

Initial audit

02

Setup and access

03

Monthly maintenance

04

Quarterly review

The clock starts when we receive your copy and photos. The final timeline is set out in writing in the proposal.

A similar case

Tostadores del Valle

From jotting orders in a notebook to selling online from month one.

+212 %online orders in 90 days
3 minper order; it used to be 30
41 %of customers on subscription

Sample figures

Read the full case
05Questions

What people usually ask us.

Do you maintain sites you didn't build?
Yes. First we run a 48-hour audit to see what state it's in and what could fail.
Is there a lock-in contract?
None. You pay month by month, and if you leave, you take the access and the backups with you.
How long do you take to reply?
Critical issues within two business hours. Everything else the same day.
Next step

Tell us what costs you time. You'll get an answer within two business days.

Write us a couple of lines about your business. You'll get a written diagnosis: what we'd do, in what order and what it costs. If you don't hire us in the end, the diagnosis is still yours.

This month we have room for 3 new projects